Shipping Policy

Where do we deliver?

Gift A Leaf Currently delivers to be below areas in India:

1.Entire State of Maharashtra

2.Entire State of Delhi

3.City of Bengaluru

4.City of Hyderabad

5.City of Kolkatta

6.City of Ahmedabad

7.City of Udaipur

8.City of Jaipur

As we are delivering live plants, we need to ensure that our products reach our customers in the freshest possible way. We are currently working towards PAN India Delivery and will hopefully implement it soon.

In case you are located in a place which is not included in the above list. Get in touch with us on giftaleaf@gmail.com or +91 9699599636 and we will try to get the product delivered to you if possible.

We do not Ship Internationally out of India

Product Delivery Method: Most of our products are delivered in the same form as shown in the image. However, for terrariums and some other products. It is not possible to deliver it in the already built form. In such cases, the products are sent in a deconstructed fashion with an instruction manual. Do not worry- these are easy to assemble and if you face any issue- get in touch with us on giftaleaf@gmail.com or +91 9699599636   and we will help you out.

  

Is there any shipping fees?
Gift A leaf ensures quality products and packaging to our customers. We have partnered with reputed courier agencies for a safe and timely delivery. The Shipping charges will be calculated at checkout. In case the shipping cost is not mentioned at the checkout- the same will be notified to the customer before order confirmation. 

 

How is the shipping fee calculated?

For single products the delivery cost is calculated based on the weight of the product and the delivery pincode. For multiple products ordered the program adds up the weight of all the units ordered and charges a single delivery fee. However, the delivery fee is calculated separately when a customer orders different plants to be delivered at different locations. 

 

How are orders shipped?

For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Depending on your location, transit time and weight of the product the courier company will be selected.

 

Is there International Delivery?

We do not ship Gift A leaf products out of India.


Is there Cash on Delivery payment option?

We currently do not support cash on deliver as a payment mode. Payment will have to be made in advance via Credit cards/Debit Cards/Internet Banking/UPI.

When is my order shipped?
Orders are shipped within 7 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company/post office norms. 

Gift A leaf is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 7 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. 

Delivery of all orders will be to the registered address of the buyer as per the credit/debit card only at all times(Unless specified at the time of Order). Gift A leaf is in no way responsible for any damage to the order while in transit to the buyer.

How do I track the status of my orders?
Once your order is shipped, we will share the tracking id and courier company name via email. You can track your order by visiting the courier company’s website and entering your tracking information there.

 

Can you deliver the order on a specific date?
In case you want the order to be delivered on a specific date- please mention the same at the time of placing the order. Our team will get in touch with you and we will try our best to get the product delivered on the requested date.

 

 

Can you return plants?

No.

Gift A leaf does not accept returns on plants as the poor plants will perish due to both way transit stress. But we do guarantee every plant will arrive at your doorstep in great condition. Please note that the plant might look a little dull due to transit stress. But be assured that exposure to sunlight and proper watering will revive the plant to its natural healthy state.If you are worried about the plant health, we have your back. Just contact our support team on 

 

 

 

Disclaimer

The product will be delivered for all urban areas in India serviceable by major courier agencies. For remote/rural areas the product will be sent by local couriers / Indian Speed Post and may take more time. 

* No Deliveries on Sunday and National Holidays.